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Vacancy: Sales Support Representative - Fremont, CA

Posted on 5/22/2023
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About Optoma

As the #1 4K UHD projection brand worldwide, Optoma Technology, Inc. is a leading manufacturer of award-winning display products, including interactive flat panels and direct view LED displays and business and home entertainment projectors for consumers, businesses, education, professional audio/video and the retail market.

With our top rated technologies, superior customer service driving customers back to us year after year, and a talented team dedicated toward delivering our customers with an uncompromising, high quality, audio visual experience, Optoma is poised to bring new levels of solutions to our clients.

Job Description


JOB TITLE: Sales Support Representative

PAY RANGE: $23-$25 per hour



Supervisory Responsibilities: None.

Main Responsibilities:

  • Process customer purchase orders in Optoma work flow systems – including Oracle, NetSuite and EDI
  • Order acknowledgment to customers by email or phone
  • Daily review of product availability for backorder release
  • Maintain organization of backorders and daily workload
  • Maintain filing of Approved Price Lists for accounts
  • Communicate PO discrepancies to Sales Managers and customers
  • Work closely with other departments including accounting, customer service, logistics and warehouse
  • Provide inventory ETA’s to customers and sales team
  • Provide shipping and tracking information to customers
  • Other duties as assigned by the manager

Candidate Specification



  • Knowledge of Oracle, NetSuite or EDI purchase order systems
  • Ability to multitask and strong attention to detail
  • Strong oral/written communication, interpersonal, and customer service skills
  • Goal oriented, positive, organized, and able to manage time well
  • Motivational skills and able to work with a team or independently
  • Proficient in MS Office software, especially MS Excel
  • High school diploma or equivalent
  • At least 2 years of sales support experience


  • Bachelor degree

How to apply

To apply for this vacancy please email your resume to [email protected].